Just 78 rooms, suites and villas laid out as a low-slung lakeside village, on nine acres of Chinese gardens beside the West Lake that has enchanted poets and emperors for a thousand years.
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Overview
A Village, Not a Tower
Local height restrictions kept Four Seasons Hangzhou to just two storeys, and the result is a hotel that reads as a traditional Jiang Nan lakeside village rather than a conventional high-rise resort.
Black-tiled pagoda-style pavilions sit low against nine acres of bamboo forest, lily-strewn ponds and Chinese gardens, woven through with willow trees and mist-covered lagoons on the northwest corner of West Lake, a UNESCO World Heritage Site. Just 78 rooms and suites plus three standalone Song Dynasty-inspired villas make this one of the more intimate Four Seasons properties anywhere, despite opening as a newly built hotel in 2010. Nearly every room looks onto either the tranquil gardens or a quiet stretch of West Lake itself, with ground-floor rooms adding a private terrace, and the three-bedroom villas going further still with a private garden, indoor pool and cinema.
Just a five-minute walk to West Lake. Despite its secluded, garden-village feel, the hotel sits a five-minute walk from West Lake itself, with complimentary bicycles and an electric boat dock making the journey even shorter.
78
Rooms & Suites
3
Song Dynasty-Inspired Villas
9ac
Gardens, Ponds & Bamboo Forest
2010
Hotel Opened
Rooms & Villas
Garden Views, Private Ponds
Rooms blend traditional Chinese architecture with modern amenities, while three standalone villas offer a private garden, pool and cinema of their own.
Three-Bedroom Villa — Private Pond & Garden
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Deluxe & Premier RoomsRooms blending traditional Chinese architecture with contemporary design, marble bathrooms and garden or pond views, with ground-floor rooms adding a private terrace.
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Lake, Lagoon & Lotus SuitesAdditional living space alongside the bedroom, framed by views over the hotel's ponds, lagoons or a quiet stretch of West Lake.
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The Three-Bedroom VillaA Song Dynasty-inspired residence with its own private garden, indoor swimming pool, fitness centre and private cinema.
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The Presidential & Ambassador VillasThe hotel's most exclusive standalone residences, each a private compound within the wider nine-acre garden estate.
Experiences
Longjing Tea, Picked by Hand
Hangzhou's West Lake and its surrounding tea hills have inspired poets and emperors for centuries — the hotel builds its experiences directly around that legacy.
Signature
Wooden Boat Arrival
Guests can arrive by traditional air-conditioned wooden boat, sipping tea and sampling gourmet snacks en route to the hotel's private dock.
Culture
West Lake by Bicycle
Complimentary bicycles let guests explore West Lake's UNESCO-listed shoreline, its bridges, pagodas and causeways at their own pace.
Culinary
Longjing Tea Picking
A drive into the hills south of the city to see Longjing tea hand-picked in its namesake village, followed by a chance to dry the leaves in a traditional iron wok.
Heritage
Lingyin Temple
One of China's oldest and wealthiest Buddhist temples sits within the same scenic area as the hotel.
Wellness
The Spa
A chinoiserie-filled spa offering treatments inspired by traditional Chinese wellness practices.
Nearby
Longjing Village & Six Harmonies Pagoda
Tea plantations and a historic riverside pagoda are both within easy reach of the hotel.
Dining
Legendary Crispy Chicken, Zhejiang Classics
Jin Sha, the hotel's signature restaurant, serves traditional Zhejiang dishes made with local, seasonal ingredients, including its celebrated crispy chicken.
01Jin Sha, for Cantonese, Shanghainese and Hangzhou cuisine, with 11 private dining rooms
02The Lobby Lounge, for Longjing tea and light bites
03Garden-side dining beside the lily ponds
04In-villa private dining, arranged around each villa's own garden
Jin Sha — Legendary Crispy Chicken
Location
West Lake's Northwest Corner
The hotel sits on the northwest edge of West Lake, within the Lingyin Temple Scenic Area, a five-minute walk from the lake and a 45-minute train ride from Shanghai.
Located on the northwest corner of West Lake, a UNESCO World Heritage Site since 2011.
Within the Lingyin Temple Scenic Area, home to one of China's oldest Buddhist temples.
A five-minute walk to West Lake itself, with complimentary bicycles and an electric boat dock.
Just 5km from Hangzhou's commercial centre, and 45 minutes from Shanghai by high-speed train.
Fly
Hangzhou Xiaoshan International Airport is roughly 45 minutes from the hotel by car.
Rail
High-speed trains connect Hangzhou to Shanghai in as little as 45 minutes.
Arrive
Guests can request a traditional wooden boat transfer from a nearby dock directly to the hotel.
A UNESCO Lakeside
Heaven on Earth, By West Lake
As the old Chinese saying goes: in the universe, there is heaven; on earth, there is Hangzhou — and few hotels sit closer to the saying's inspiration than this one.